Solutions for a Better Quality of Life 

Office Visits Must be scheduled. Simply utilize the "schedule an appointment" link. Office hours may vary.

Virtual visits are available for primary care appointments, mental health services, as well as acute and chronic disease management.

• See a Prosper Health & Wellness nurse practitioner from the safety and comfort of your own home via your phone, IPAD.

• No special software, apps or passwords required

• Same-day appointments available

You’ll receive a text or email link within one hour  before your scheduled appointment. One click opens the “virtual waiting room,” where your provider will join you shortly to start your visit.

In most cases, your copay will be the same as a regular office visit copay. Most major insurance plans are accepted.

Virtual visits are secure video appointments with Prosper Health & Wellness  nurse practitioner to address your regular medical needs. Providers can see, listen to and engage with you to diagnose your concerns and provide an appropriate treatment plan.

Virtual visits take place on your smartphone or computer, and you don’t need any special software, apps or passwords.

Virtual visits are available for routine primary care appointments, mental health care (ADHD, Anxiety, Depression, Insomnia, and  PTSD) managing most chronic conditions, medication renewal requests or if you’re unwell.

If you’re having a mental health or medical emergency, please call 911.

Most insurance is accepted . Please see our services page. In most cases, copays are the same as a regular office-visit copay.

Patients having insurance should check with their carriers to determine the  extent of coverage, copayments, deductibles and  or other considerations.

Nurse Practitioners are available 7 days a week: Monday through Friday from 8:00 a.m.-7:00 p.m., Saturday and Sunday from 8:00 a.m.-5:00 p.m. (CST). However, you can contact us afterhours with any concerns, and someone will return your call. We are available 24 hours daily. You can also send us a secure text to 312-279-9814.

Please note: For mental health and medical emergencies, please dial 911. 

Once you select your subscription service you can schedule an appointment. If you have insurance, your insurance will be verified prior to the appointment. Once your appointment is scheduled via our EMR, Prosper Health and Wellness will send you a text or email link within one hour prior to your scheduled appointment. Clicking the link will place you in your provider’s virtual waiting room. Your provider will start your appointment soon thereafter.

If you’re a current Prosper Health & Wellness patient, and have previously given your medical information to your provider, yes. All the medical records that your provider previously collected will be available during your visit.

New patients will need to provide their health information to the Prosper Health & Wellness  provider during their first visit. All Village Medical providers will have access to this information for future visits.

Yes, appointments are required. Same-day appointments are often available.

To schedule a virtual visit, schedule online or contact Prosper Health & Wellness

Your visit information is accessible through the Prosper Health & Wellness patient portal. If you do not have a patient portal account, you’ll have the opportunity to enroll during the visit check-in process.

All virtual visits are private and adhere to the applicable privacy and security standards required by HIPPA.